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<oembed><version>1.0</version><provider_name>Grant Thornton</provider_name><provider_url>https://ourstory.grantthornton.ee/en/</provider_url><title>Focus on client experience design - Grant Thornton</title><type>rich</type><width>600</width><height>338</height><html>&lt;blockquote class="wp-embedded-content" data-secret="nLFI4sTIqY"&gt;&lt;a href="https://ourstory.grantthornton.ee/en/story/focus-on-client-experience-design/"&gt;Focus on client experience design&lt;/a&gt;&lt;/blockquote&gt;&lt;iframe sandbox="allow-scripts" security="restricted" src="https://ourstory.grantthornton.ee/en/story/focus-on-client-experience-design/embed/#?secret=nLFI4sTIqY" width="600" height="338" title="&#x201C;Focus on client experience design&#x201D; &#x2014; Grant Thornton" data-secret="nLFI4sTIqY" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"&gt;&lt;/iframe&gt;&lt;script type="text/javascript"&gt;
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</html><thumbnail_url>https://ourstory.grantthornton.ee/wp-content/uploads/2022/10/7_kliendikogemus_terje_liiv_1.jpg</thumbnail_url><thumbnail_width>2200</thumbnail_width><thumbnail_height>1315</thumbnail_height><description>[vc_row css=&#x201D;.vc_custom_1665751406540{margin-top: 80px !important;}&#x201D; effect=&#x201D;fadeIn&#x201D;][vc_column width=&#x201D;1/6&#x2033;][/vc_column][vc_column width=&#x201D;2/3&#x2033;][vc_column_text]In 2015, Terje Liiv took the next step in designing an outstanding client experience when the position of client experience manager was established. Her role was to focus on maintaining and developing the client relationships of the Accounting Department and to ensure that all departments in the company were [&hellip;]</description></oembed>
